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Privacy Policy

Established: January 18, 2026 / Revised: July 24, 2026

Talk To Me Inc. (hereinafter referred to as the “Operator,” “we,” “us,” or “our”) establishes this Privacy Policy (hereinafter referred to as the “Policy”) regarding the handling of user information in the application “Talk to Me” (hereinafter referred to as the “App”) provided by the Operator.

Article 1 (Information We Collect)

The App may collect the following information for the purpose of providing and improving the service.

  1. Authentication and Identification Information
    • Anonymous user ID (UID)
    • User ID when linked with a Google Account or Apple ID
    • Email address when linked with a Google Account or Apple ID
    • Display name or full name when linked with a Google Account or Apple ID
  2. Information Entered or Created by Users
    • Nickname
    • Data created and stored within the App, such as Tokuballs, logs, and notes
    • Images voluntarily added by the User through the “Daily Record” feature, obtained from the camera or photo library
    • Text and images posted by the User through the Movement feature
    • Information about participation in Movements (the Movements joined, and the display name chosen for each post (nickname or anonymous))
    • The content of reports submitted by the User (the target and the reason)
  3. Purchase-Related Information
    • In-app purchase status
    • Information about purchased in-app items, such as color sets
    • Partner plan (formerly “subscription support plan”) status
  4. Usage and Device Information
    • Device type and OS version
    • Basic usage information of the App, such as operation logs
    • Technical information when errors occur, such as crash reports

Linking the App with a Google Account or Apple ID is optional. Users may use the App without linking either account.

Article 2 (Purpose of Use)

The collected information will be used for the following purposes:

  1. To provide and operate the App;
  2. To improve the quality and functionality of the App;
  3. To prevent unauthorized use and respond to violations of the Terms of Service;
  4. To identify Users through linking with a Google Account or Apple ID;
  5. To restore user data when changing devices, reinstalling the App, or using the App on another device;
  6. To confirm in-app purchase status and provide purchased features or items;
  7. To synchronize Partner plan purchase status with the external in-app purchase management service (RevenueCat) and restore purchases across devices and operating systems.

Article 3 (Use of External Services)

The App and our website use the following external services for service provision and data management.

Firebase (Google LLC)

Apple ID / Sign in with Apple (Apple Inc.)

Mixpanel (Mixpanel, Inc.)

RevenueCat (RevenueCat, Inc.)

Anthropic (Anthropic, PBC)

Cloud Vision API (Google LLC)

Google Analytics (Google LLC) — Our Website

Article 4 (Information Handled by AI Generation Features)

The App’s AI generation features — such as the AI voice, “Letters from Talk to Me,” and self-reflection reports — send the following information to an external AI service (Anthropic’s Claude API; see Article 3) for the purpose of generating text.

  1. Information sent whenever the features are active (while on a Partner plan or during trial delivery)
    • Toku labels and counts
    • Total toku count, current streak, and days of use (days since you started the App)
    • Language setting
  2. Information sent only with your explicit consent
    • Your aspiration (goal)
    • Your replies to letters
    • Toku memos, mood records, and “good things” records
    • Requests you write for the AI
  3. Information never sent: Your nickname, email address, user ID, and device information are not sent.
  4. AI memory: To improve generation quality, a summary of what the AI has learned about you (its memory) may be stored. You can view its full text and delete (reset) it at any time within the App.
  5. Withdrawing consent: The transmissions described in item 2 can be turned off at any time in the App’s settings. After turning them off, the corresponding information will no longer be sent.
  6. Safety handling: If content suggesting serious distress is detected, nothing is sent to the AI and a pre-prepared response is shown instead.
  7. Deletion: When you delete your account, all generated content (voice messages, letters, and self-reflection reports) and the AI’s memory are deleted as well.

Article 5 (Information Handled by the Movement Feature)

The Movement feature (a feature that allows Users to organize and join small acts of kindness and post about their activities) handles user information as follows.

  1. Scope of publication: Movement posts (titles, descriptions, activity reports including text and images) are visible to other Users of the App. For each post, the User can choose to appear under their nickname or anonymously; the User’s ID and email address are never disclosed to other Users.
  2. Meeting place details: Of the activity location, only the city or municipality is visible to other Users. The details of the meeting place are shared only with the participants of that Movement.
  3. Image location data: Posted images are re-encoded on the server, and Exif metadata, including location (GPS) data, is automatically removed.
  4. Automatic review: For automatic pre-publication review, posted text is sent to an external AI service (Anthropic’s Claude API) and posted images are sent to Google’s Cloud Vision API (see Article 3). As a result of the review, a post may not be published.
  5. Records of reports: The content of reports submitted by Users (the target and the reason) is recorded for the purpose of responding to violations.
  6. Deletion of posts: Users may delete (withdraw) their own Movements and posts through functions provided within the App.

Article 6 (Provision of Personal Information to Third Parties)

The Operator will not provide personal information to third parties without the User’s consent, except as required by laws and regulations.

Article 7 (Management and Deletion of Personal Information)

  1. Users may delete their own data through functions provided within the App.
  2. Uninstalling the App alone does not delete data stored on the server. If you wish to completely delete your data, please use the account deletion function within the App or contact us through the inquiry channel.
  3. Even if the App is linked with a Google Account or Apple ID, Users may delete the user data managed by the App by deleting their account within the App.
  4. However, in-app purchase history is managed by Apple or Google through their respective stores, and Partner plan information may also be recorded by the in-app purchase management service RevenueCat. Therefore, such information may not be completely deletable by the Operator.

Article 8 (Changes to the Privacy Policy)

The Operator may change the contents of this Policy. The revised Policy shall take effect when it is posted in the App or on the official website.

Article 9 (Contact)

For inquiries regarding this Policy, please contact us through the contact form below.